Beskrywing

🚀 What is Ultimate FAQ Solution?

Ultimate FAQ Solution is a comprehensive FAQ and knowledge base plugin built for WordPress and WooCommerce. It allows you to quickly create, manage, and display FAQs using responsive accordion layouts and searchable directories.

Create and edit FAQ groups just like any WordPress post, using the familiar interface you already know. Add FAQs to your WooCommerce product pages or insert them anywhere via shortcode.

The plugin also supports FAQPage structured data (FAQ Schema), helping your FAQs show up as rich snippets in Google search results—improving SEO and visibility!

🤖 AI-Powered FAQ Answer Suggestions

Starting from version 1.6.4, Ultimate FAQ Solution includes an AI-powered feature that can instantly generate suggested answers for your FAQs. When creating or editing a FAQ, simply click the “AI Assistant” button to receive a relevant answer draft—saving you time and helping you craft accurate, helpful responses. You can review, edit, and customize the AI-generated content before publishing.

This feature is designed to streamline your workflow, especially when building large knowledge bases or handling repetitive questions. AI-generated answers are optional and fully under your control, ensuring your content always matches your brand voice and standards.

💡 Save time, reduce customer support queries, and enhance user experience with beautifully styled, mobile-responsive FAQ sections.

🔗 Support & Feature Requests | Live Demo

✅ Features at a Glance

✅ FAQ Assistant: Interactive, floating help icon with chat-style FAQ access
✅ AI-Powered Answer Suggestions: Instantly generate FAQ answers using AI
✅ Accessibility-Ready Templates
✅ Gutenberg Block Support
✅ FAQ Schema / Structured Data Support
✅ WooCommerce Product FAQ Tabs
✅ Live AJAX Search
✅ FAQ Directory with Search & Filter by Group
✅ Accordion & Toggle Display Modes
✅ Edit All FAQs in a Group from One Screen
✅ Shortcode for Easy Placement
✅ 200+ Icons Available
✅ Customizable Layouts & Typography
✅ 3 Fully Responsive Templates
✅ Fluid Width for Any Device
✅ Multi-Language Support
✅ RTL Support
✅ Developer-Friendly Clean Code
✅ SEO-Friendly & Lightweight
✅ One click Export/Import
✅ FAQ Preview Option

🎨 Match your site branding with full control over colors, typography, and layout styles. Whether you’re building a customer support portal or a product help page, Ultimate FAQ Solution makes it seamless.

🤝 FAQ Assistant
The FAQ Assistant adds an interactive, floating help icon to your website, giving visitors quick access to your FAQs in a sleek, chat-style interface. Use the settings below to enable the assistant and customize its behavior. Improve user experience by making answers more accessible—right when and where your visitors need them.

Usage

Go to Ultimate FAQs in your admin menu.
Create a new FAQ Group.
Add questions and answers using the built-in editor.
Enable and configure the FAQ Assistant via the plugin settings to show the floating help icon.
Insert the FAQ on any page or post using the shortcode: [ufaqsw-all]

Screenshots

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Blokke

This plugin provides 1 block.

Installation

Download and extract the plugin zip file.
Upload the folder to your wp-content/plugins/ directory.
Activate “Ultimate FAQ Solution” from your WordPress admin panel.
Start adding FAQ groups and insert them anywhere with shortcodes.

Kwel-vrae

How do I display FAQs on my site?: You can display FAQs using the [ufaqsw-all] shortcode. Simply insert this shortcode into any page or post where you want the FAQs to appear. You can also use the FAQ Gutenberg block for a more visual approach.
Does this plugin support FAQ schema (structured data)?: Yes! Your FAQs are marked up with JSON-LD to support FAQPage structured data, helping your content appear as rich snippets in Google.
Is the plugin accessibility-ready?: Yes, the plugin includes accessibility-ready templates to ensure usability for all users, including those relying on assistive technologies.
Can I add FAQs to WooCommerce products?: Absolutely. You can display a dedicated FAQ tab on each product page.
Can I include media in the answers?: Yes. You can embed images, videos, and even shortcodes using the WYSIWYG editor.
Can I create a searchable FAQ directory?: Yes. You can create a one-page searchable FAQ directory using a shortcode or the FAQ Directory Gutenberg block.
Can I control how the FAQ is displayed?: Yes, you can choose between accordion or toggle behavior, reorder elements, fully customize the appearance, and apply various styling options to match your site’s design.
Are shortcodes customizable?: Yes, you can pass parameters like behavior=toggle, or element_order="DESC" to control the output.
What is the FAQ Assistant feature?: The FAQ Assistant adds an interactive, floating help icon to your website, giving visitors quick access to your FAQs in a sleek, chat-style interface. It improves user experience by making answers more accessible—right when and where your visitors need them.
Does the plugin use AI to generate FAQ answers?: Yes! Starting from version 1.6.4, Ultimate FAQ Solution includes an AI-powered feature that can suggest answers for your FAQs. This helps you quickly generate accurate responses and save time when creating new FAQs. You can review and edit the AI-generated answers before publishing them.

Aanbevelings

sabinawa Maart 17, 2025 2 replies

I must say, this is an outstanding plugin—easy to use with great features! However, it is essential to add Google’s structured data for FAQ so that Google can recognize the questions and answers properly. I also hope that updates and support for this fantastic plugin will continue.

vincent0313 September 5, 2022

It’s easy to use and provides a search function and categorized faqs. It’s a perfect FAQ plugin.

Vivek Narayanankutty Nair Maart 12, 2022

Good plugin and we migrated from HelpieFAQ plugin. Only one drawback, we can’t apply perticular faq or faq group globally to all woocommerce pages.

artyus Mei 20, 2021 1 reply

The plugin performs its task, the whole functionality works as stated, thanks to the author for the creation and development of the plug-in. However, there are several nuances, I write about them in the Support section. Thank you.

agenciesFirst September 18, 2020

This plugin really doesn’t promise too much, I am so enthusiastic that I have to write a review immediately. The adjustments via CSS are really easy and I miss nothing. Fast response, lean code, simple handling, live search, responsiveness, toggle and accordion plus WooCommerce support and then for free. Wow, where else can you get something like that? This coder has really managed to deliver clean code and native WordPress implementation. Also very rare now. I’ve been searching and trying FAQ plugins for years, but I was never happy with it – now I finally found it 🙂 Chapeau – Excellent! Great Job! A Masterpiece of Software.

fabl3 Augustus 23, 2020 1 reply

Fantastic plugin, with many options available to configure your FAQ’s. The key option for me is the seamless integration with WooCommerce, where the product specific FAQ’s can be shown to customers and why I use this plugin in preference to the inbuilt FAQ’s available in my Template design. Really good support and cannot recommend this plugin enough. Just excellent!

Read all 8 reviews

Contributors & Developers

“Ultimate FAQ Solution” is oopbron sagteware. Die volgende mense het bygedra tot die ontwikkeling van hierdie uitbreiding:

Braintum

“Ultimate FAQ Solution” has been translated into 2 locales. Thank you to the translators for their contributions.

Translate “Ultimate FAQ Solution” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

1.6.4

🤖 AI-powered FAQ: Instantly generate suggested answers for your FAQs using AI, saving time and improving accuracy.
🛠️ Settings page refined: Improved layout, clearer descriptions, and easier navigation for a better admin experience.

1.6.3

✨ New Appearance settings panel: Easily customize FAQ colors, fonts, and layout styles from the plugin settings.
🎨 All 3 FAQ templates refined for improved appearance and usability.

1.6.2

🖋️ FAQ Assistant display on all pages issue fixed.

1.6.1

🖋️ FAQ Assistant now uses your theme’s font for a seamless look.
🌗 Added opacity control for the FAQ Assistant floating icon.

1.6.0

FAQ assistant – Theme font should be used.

1.5.9

FAQ group order issue fixed for FAQ Assistant.

1.5.8

More control options added for FAQ Assistant.

1.5.7

FAQ group sorting option added.
FAQ Assistant: added floating help icon with chat-style FAQ interface.

1.5.6

FAQ group preview feature added.
FAQ Assistant: added floating help icon with chat-style FAQ interface.

1.5.5

Export/Import feature added.
Settings save success message added.
Question in bold option added for faq group.

1.5.4

Filter by FAQ Group on/off option added in settings.
jQuery on load error fixed.

1.5.3

FAQ design improvements.
Filter by FAQ Group option added for All FAQ page.

1.5.2

♿ Made all templates accessibility-ready for improved usability.
🎨 Enhanced default template UI for a better user experience.
🔄 Improved accordion behavior for smoother interactions.
🔍 Refined FAQ search UI for better clarity and functionality.
🛠️ Fixed schema issues for the FAQ Gutenberg block to ensure proper structured data support.

1.5.1

Code optimization.

1.5.0

Live Preview added.
Directory page search issue fixed.
Directory page column removed.

1.4.9

Plugin assets updated.

1.4.8

🛠 Code refactored for better performance and maintainability.
➕ Added support for Gutenberg block to easily insert FAQs.

1.4.7

📌 Added FAQPage structured data (JSON-LD) for better SEO and Google rich snippet support.
🛠 Minor optimizations and bug fixes.

1.4.5

✅ Compatibility updates for latest WordPress release.

1.4.3

🎨 Improved UI and frontend design elements.

1.4.2

✅ Tested and confirmed with WordPress 6.3.1.

1.4.0

🌐 Global FAQ tab support for WooCommerce products.
🧹 Codebase cleanup and optimization.
🗂 Combined CSS & JS files for performance.
🐞 Various bug fixes and stability improvements.

1.3.9

🔧 WordPress compatibility updates.

1.3.7

🛠 Fixed shortcode editor loop issue.
🌍 Resolved conflicts with WPML and Polylang.
✅ HTML support in FAQ questions added.

1.3.5

➕ Added {behavior} shortcode parameter.

1.3.2

🔧 Fixed plugin deactivation issue.

1.3.1

🎨 UI improvements for Template Style-1.
🛠 WYSIWYG editor compatibility fix.
🔃 Added element_order shortcode parameter.

1.2.0

💡 UX improvements.

1.1.0

✨ Rating feature added.
🎯 Improved FAQ Directory template.
🛠 Conflict fixes and CSS enhancements.

1.0.0

🎉 Initial release.