This plugin hasn’t been tested with the latest 3 major releases of WordPress. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

Okomo

Beskrywing

Okomo targets companies that strive for more personal interactions with their customers through their online channels, but don’t have the internal resources to develop and maintain their own solution. With a single line of code, the sales and service all-in-one communication software can be integrated into the company website and all online channels within just a few minutes. With Okomo, online visitors can easily identify the right contact person and communicate live via chat, audio or video call with screensharing, exchange data or simply book an appointment. No downloads or registration is necessary. At Okomo, we believe in the power of human interaction in real time.

Key Features

The Okomo WordPress extension helps you to integrate Okomo into your website within a few minutes. Right afterwards, you and your experts/agents can start too receive and answer customers’ or prospects’ inquiries.

The key features that Okomo supports are:

Expert Filter:
Finding the right expert at your firm has never been easier for customers and prospects!
Use custom filters to allow clients to find the expert they’d like to speak to at your organization.

Expert Profile & Availability Status:
Clients can easily pick a preferred contact by browsing through images and brief competency- descriptions of the experts that you have online.

Available or not? Experts show visitors whenever they are available to answer calls or live- chats promptly. Alternatively, there is an easy to use messaging and an appointment scheduling function.

Live Chat and Audio/Video-calls:
Your digital business card combines all your online communication.

Chat: Your customers can send messages and files directly over your web browser.

Calls: Place voice and video calls anytime for free. Whether you are around the corner, or on the other side of the world. With Okomo you can get in contact immediately.

Screensharing:
Whether it’s a product demonstration or remote support – share your screens in order to see what’s not working for your customers; without annoying downloads and installations.

Appointment Scheduler:
What if an expert is unavailable? No problem! The Okomo appointment scheduler makes booking an online meeting easy.

Arranging calls: If an expert is unavailable, your clients can instantly propose three appointment times for a call – without much back and forth.

Confirmation received: At one click, the date agreed-upon can be saved in the calendar. Both, the expert and the client will receive a pre-meeting reminder via e-mail.

Calendar synchronization: Experts’ calendars sync with the Office 365 (Outlook) and Google Calendar, so people can only schedule appointments at times your experts are available.

Rating & Feedback:
Okomo’s built-in feedback feature allows measuring customer satisfaction easily and instantly.

Every opinion counts: After each conversation, your counterpart can give instant feedback. This helps to improve the quality of your customer support.

Mobile Optimized:
– Okomo works across any platform, browser and operating system!
– No installation or registration is required for your customers or prospects!
– The setup of Okomo for your company and onboarding your experts just takes a few minutes!

To learn more about Okomo and it’s features, visit: https://okomo.com

Server requirements:
– Okomo is hosted on Okomo servers, meaning you don’t need to run any servers yourself!
– Integrating Okomo into your website only requires the Okomo Company ID (provided during the registration) that you can set in the Okomo WordPress plugin.
– Okomo is available across any platform, browser and operating system.
– For voice and video calls, your website must be SSL certified (i.e. https secured).

Customer/Prospect requirements:
Visitors, existing customers and prospects only need a modern webbrowser on their computer, laptop, tablet or smartphone.

Expert/agent requirements:
Experts need to login to the Okomo Expert Portal to be able to answer customer inquiries.

Agent side requirement:
– Agent needs to login to Okomo dashboard for having chats and using other features. Dashboard can be used from Web, and Mobile apps (Android & iOS).

Okomo support:
Visit https://okomo.com or email us at info@okomo.com in case you have any questions.
What are you waiting for? Sign up for a free trial now

Screenshots

  • Link Okomo Company ID to integrate Okomo
  • Integration into the website is complete

Installation

  1. Install Okomo either via the WordPress.org plugin directory.
  2. Activate the plugin through the ‘Plugins’ menu in WordPress
  3. You will now see the Okomo menu in your WordPress admin section, open that menu item
  4. Activate your Okomo account and then you are done!
  5. To add your Okomo Company ID, register on https://okomo.com/signup
  6. All the details to install and activate the Okomo WordPress plugin can be found on: https://okomo.com/wordpress

Kwel-vrae

I don’t have an Okomo account yet, where to register for new account?

You can register for new Okomo account at okomo.com/signup and try Okomo for free!

How can I deactivate Okomo in WordPress?

Log-into your WordPress website, open the Okomo plugin and click “Disable Okomo Button”. This will hide Okomo from your website, until you want to show it again.

How can I unlink Okomo from WordPress?

Log-into your WordPress website, open the Okomo plugin and click “Unlink Okomo Company ID”. This will unlink your Okomo account, and you will be able to add another one.

How can I uninstall the Okomo plugin?

Log-into your WordPress website, navigate to the Plugin page, scroll down to the Okomo plugin, click “Deactivate” and then “Uninstall”.

How can I communicate with my customers and prospects?

Once you’ve integrated Okomo into yoru website, you access everything at expert.portal.okomo.com.

Aanbevelings

November 25, 2020
A beautiful tool with live broadcast with customers, Okomo has many useful tools such as Video-Chat, Fon, Monitor Share, organizing meetings and much more. Ideal for companies and freelancers. Very easy to connect to any application, you can enter the background photo, your logo and your CI-Colors. I tried it in Wordpress Version 5.5.3 and it works amazingly! Thank you Okomo Team!!!
Julie 12, 2020
One-Click-Installation, very easy and user-friendly plugin! As a web designer I create websites for several companies. Every time they need an easy way to communicate with their clients, I recommend them the tool. The feedback I get is overwhelming. They say that they like the fact that you can not only communicate but also for example share files and share your screen (pretty useful, in the past my clients always had to download TeamViewer). Can recommend!
Maart 26, 2020
I was using Okomo before and was very happy to see that they now have an official plugin. With the plugin, integrating Okomo into my website was a matter of 2 minutes. With Okomo, my website visitors can (video-)call me or chat with me right from my website with one click (and withouth registration!). They can even share their screen with me. And when I am not available, they can schedule an appointment in my calendar.
Read all 3 reviews

Contributors & Developers

“Okomo” is oopbron sagteware. Die volgende mense het bygedra tot die ontwikkeling van hierdie uitbreiding:

Contributors

Translate “Okomo” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

1.0

  • Initial version of the Okomo WordPress plugin
  • Once you activate it and add your Okomo Company ID, the Okomo Button will appear on your website
  • Manage your Okomo Button in the Okomo Admin Portal